Shannon Airport Guide to Shannon Airport - SNN

Shannon Airport Terminal Map

Historically, Shannon Airport was used for transatlantic flights between Europe and North America, becoming a key and strategic hub for both international and regional flights. 

In 2010, the airport underwent several renovation works in order to upgrade their facilities. 

Shannon Airport has a single passenger terminal split into two levels; the ground floor and the first floor. It is the main hub for Air Lingus national carrier, also serving domestic and international flights of many low-fare airlines, as well as direct flights to both Europe and North America, and holiday charters.


Shannon Airport has their terminal facilities and amenities divided in two levels as follows:

- Ground level: Find in the ground level the Arrivals Hall and to the right the immigration hall and the available services such as information counter, currency exchange, baggage carousels, rental car booths, left luggage, tourist office, lost property, food and drink concessions and retail shops. You can find also here the ground transportation options (car rental, taxi and bus). Access to the upper level by lifts and escalators.

- First level: This is the Departures level. Find here the boarding check, check-in counters, passenger screening, US customs clearance and boarding gates 1 to 6 on the right, gate 7 on the centre and gates 8 to 14 and 106 to 114 on the left. Available services: Food and drink concessions, Irish market, children’s play area and duty-free shops.


The following airlines serves Shannon Airport terminal:

- Aer Lingus: +353 61 715400
- American Airlines: 1890 925 065
- Delta Airlines: +353 61 471200
- Lufthansa: +353 61 471851
- Norwegian: +353 61 471851
- Ryanair: +353 61 471851
- SAS: +353 61 471851
- United Airlines: 1890 925252


Find the following services in Shannon Airport terminal:

- Meeting point
- ATMs
- Free internet connection Wi-Fi service
- Currency exchange
- Rental car companies’ booths
- Lost & Found
- Left luggage
- Baggage carousels
- Mail box
- Prayer room
- Executive lounge (for Aer Lingus Gold Circle priority passengers, Airport Angel card holders and United Airlines first class passengers)
- Toilets
- Check-in desks
- Tourist office
- Information desk
- Taxi desk
- Amusement arcades
- Baby changing facilities
- US Preclearance
- Duty free shops
- VAT refund
- Kiddies play area


Shannon Airport was once renamed in culinary matters for having Joe Sheridan as the official airport chef. Among its contribution to the airport and society, Sheridan Pub and the restaurant in Shannon Airport serves the original recipe of the world known Irish Coffee.