Shannon Airport Informational Guide to Shannon Airport (SNN) - Non Official

Shannon Airport Services


Find plenty of ATMs throughout the airport terminal. 


Passengers can download Shannon Airport application to get information about prices and others. 


Connect to free Wi-Fi through "Shannon Airport Free Wi-Fi" network. 

Baby changing facilities

Adjacent to toilets, find in the airport terminal ground floor dedicated spaces to parenting. 

Lost and Found

For any query regarding lost items either on board or in the airport facilities, you may make an enquiry to the Lost Property Office, located in the Arrivals Hall.

Opening hours: 06:00 am to 23:00 am daily.

Phone: +353 87 3285935.

Information desk

Need some information regarding airport or any other kind of useful advices? Find the information desk located in the Arrivals Hall on the ground level.

Opening hours: 06:00 am to 11:59 pm.

You will also find the meeting point close to the information desk.

Prayer Room

Want to take a moment to pray before boarding your flight? There is a small prayer room available in Shannon Airport ground floor.

Mass is celebrated every Sunday at 08:45 am.

Tourist Office

Next to the car hire companies’ booth, there is the Tourist Office, where you can find useful information about tours, accommodation and many more!

Kiddies Play Area

There is a place for all family and especially kids, the Kiddies Play Area. It is located in the upper floor of the main terminal, next to the access to the lower level. 

Mail Box

Find postal services, just for letter and postcards, nearby the WHSmith store in the Arrivals Hall. 

US Preclearance

Shannon Airport offers US Customs Preclearance services even though being outside the USA.

Find US Preclearance facilities in the upper floor, following Gates 8-14 and 106-114.

Other services

- Meeting point
- Restaurants and cafés
- Shops
- Duty Free
- ATMs
- Currency exchange
- Lost & Found
- Left luggage
- Baggage carousels
- Mail box
- Prayer room
- Toilets
- Tourist office
- Information desk
- Amusement arcades
- Baby changing facilities
- US Preclearance
- Duty free shops
- VAT refund
- Kiddies play area


The Ború Lounge: Main Terminal. From 06:00 am to 05:30 pm. Services: Wi-Fi, showers, snacks, among others. 

Prices start at 27€. 

The Burren Lounge (Closed Until April 2020): Main Terminal. Services: Wi-Fi, drinks, snacks, showers, among others.